How to Lead In 2021

Transcript

Hi. I am Tia Graham, the founder of Arrive at Happy. Today I'm going to tell you the five things that leaders need to focus on right now to help their businesses grow and to support employee wellbeing.

The first is whole-being listening. Right now, leaders need to show up and listen like they never have before, and hear not only the words that their employees are saying, but also their tone of voice, their energy and what they're not saying. So number one is listening.

Number two is leaders need to show up with empathy, they need to be vulnerable, and they need to be empathetic. People's lives have been disrupted, the world is changing at a very fast pace, and each person in a team in an organization is going through different events. So having it be personalized is important as well.

Number three is psychological safety. Google's research on the highest performing teams, it's a project called Project Aristotle, showed that when teams have psychological safety and when people feel like they could show up as their true self and be able to give feedback and be able to share and be able to say what they're really thinking, then that creates a high-performing team that's able to pivot and innovate and grow in today's dynamic environment.

Number four, leaders need to show up positive. They need to be optimistic. They need to bring that energy because energy is contagious, emotions are contagious. It's not about negating or ignoring what is currently happening, but about telling the teams and employees the positive things that are happening in the company, in the world, in the community.

Number five, leaders need to create human connection. Whether this be with everyone working virtually, with people working hybrid, with some people coming back to the office, they need to create one-on-one connection and team connection. Human connection is the number one driver of happiness.

So those are my five leadership tips, and I hope you find them useful. If you like this video, subscribe to my YouTube channel. There's a new video every single Friday at 10:00 AM Pacific that will help you increase your own personal happiness, as well as your happiness at work and make you a more successful, powerful and positive leader.

I would like you to go to the page below if you want to pre-order my book, The Happy Leader, which is going to be coming out in January of 2022, all bookstores and all online channels. It's about how to stop the overwhelm, how to thrive personally and achieve killer business results. So make sure you pre-order the book now.